Effective Date: 14/07/2023
- Introduction At shop.stmjournals.com, we strive to provide a seamless and secure online shopping experience for our customers. This Payment Flow/Payment Policy outlines the payment process and the terms and conditions associated with payments made on our e-commerce website.
- Payment Methods We accept the following payment methods for purchases made on shop.stmjournals.com:
- Credit Cards (Visa, Mastercard, American Express)
- Debit Cards (Visa, Mastercard)
- Bank Transfers (available for selected countries)
- Payment Process 3.1 Placing an Order When placing an order on shop.stmjournals.com, customers will be directed to the checkout page. On the checkout page, customers are required to provide accurate billing and payment information.
3.2 Authorization Upon completion of the checkout process, the payment information provided by the customer will be securely transmitted to our payment processor for authorization. The payment processor will verify the payment details and the availability of funds.
3.3 Order Confirmation Once the payment is authorized, customers will receive an order confirmation email containing the details of their purchase, including the payment amount, items ordered, and shipping information. This email serves as proof of payment and should be retained by the customer for future reference.
3.4 Payment Failure In the event of a payment failure or unsuccessful authorization, customers will be notified promptly via email. Customers may be requested to provide alternative payment details or contact our customer support team for further assistance.
- Security and Privacy 4.1 Security Measures To ensure the security of payment transactions, shop.stmjournals.com employs industry-standard encryption protocols to protect the confidentiality of customer data. All payment information is transmitted using Secure Socket Layer (SSL) technology.
- Refunds and Cancellations 5.1 Refunds Refunds for purchases made on shop.stmjournals.com will be processed in accordance with our Refund Policy. Eligibility for refunds may vary depending on the nature of the product or service purchased.
5.2 Cancellations Customers may request order cancellations within a specified timeframe. Cancellation requests are subject to review and approval. For more information on cancellations, please refer to our Cancellation Policy.
- Disputes and Chargebacks 6.1 Dispute Resolution In the event of any payment-related disputes or discrepancies, customers are encouraged to contact our customer support team for prompt resolution. We will make every effort to address customer concerns and reach a fair resolution.
6.2 Chargebacks Customers are advised to refrain from initiating chargebacks without first attempting to resolve the issue with our customer support team. Chargebacks can lead to additional costs and may impact the customer's ability to make future purchases on shop.stmjournals.com.
- Changes to Payment Policy We reserve the right to modify or update this Payment Flow/Payment Policy at any time. Changes will be effective immediately upon posting on our website. It is the responsibility of the customer to review this policy periodically for any updates or modifications.
Contact Information For any questions or concerns regarding our Payment Flow/Payment Policy, please contact our customer support team at [Insert Contact Details].
At present, STM do not charge any taxes on the payments made towards our services. However, it is important to note that tax laws are subject to change and STM will update our policies accordingly in case of any changes made in taxes in the future. We are committed to ensuring that our pricing and payment policies are transparent and clearly communicated to our users. Therefore, if any changes are made in the tax policies, we will notify our users promptly through our official communication channels, including our website and emails. We value our users and strive to provide them with the best possible services at competitive prices. Our pricing policies are designed to be fair and transparent, and we do not believe in hidden charges or fees. If you have any questions or concerns regarding our pricing policies or taxes, please do not hesitate to contact us at [email protected].
By using shop.stmjournals.com and making a payment, you agree to comply with this Payment Flow/Payment Policy.
Bank Name: HDFC
Location: Sector 62, Noida, Uttar Pradesh India
Account Number: 03942000001153
Swift Code: HDFCINBBXXX
Online Payment Using PayPal Or Credit/Debit Card