Refunds and Cancellation:
Refunds and cancellations are generally not offered for subscription-based charges in STM journals, as subscriptions are considered non-refundable and non-cancelable. However, in the case of any technical issues or unforeseen circumstances, STM may offer refunds or adjustments to subscription fees on a case-by-case basis. If a subscriber wishes to cancel a subscription, they should contact the publisher as soon as possible to inquire about the possibility of a refund or adjustment to their subscription fees. It is important to note that cancellation may not always result in a refund, and some publishers may have specific policies regarding cancellations and refunds. In the event that a journal ceases publication during the period of a subscription, subscribers may be offered the option to select another journal at no additional cost or to receive a refund for the remaining issues of the subscription.Note: These policies are subject to change at the discretion of Consortium E-learning Network Pvt. Ltd.. It is recommended that participants review the policies before making a purchase.
In case, if you have any queries related to the refund/return or cancellation. Please write to us on https://shop.stmjournals.com/contact/